With an ever increasing number of mobile devices, social networking sites, and online consumer sites, it’s more important than ever before to protect yourself and your computer. Here’s a quick list of online security tips to help ensure you’re doing all you can to safeguard your personal information.
 
PASSWORD SECURITY
 
  1. Always use passwords that are 8 or more characters, and are a combination of letters, numbers, and symbols. DO NOT use the same password across multiple sites you visit.
  2. Avoid using passwords that contain birthdays, family names, pet names, or your member number.
  3. Never use any part of your Social Security number as your PIN, user ID, password, or your member number.
  4. Regularly change passwords, as often as every 30 to 60 days.
  5. Never share your user ID or password information with anyone.
  6. Don’t store passwords on your computer.
ONLINE SECURITY
 
  1. Don’t open emails from senders you don’t know or don’t trust. And never respond to an urgent email asking for account information or other personal details.
  2. Don’t follow questionable links on social media sites or email. Even if they seemingly come from friends or family. If the link is suspicious, don’t click it.
  3. Don’t open attachments or download free software from unknown sources.
ONLINE BANKING SECURITY
 
  1. Do not leave your computer unattended when logged in to an online banking session.
  2. Do not surf the web or open new browser windows when logged in to an online banking session.
  3. It's good practice to monitor your account regularly, as often as daily, to quickly report unauthorized activity.
Questions? Please phone our Contact Center at 877-254-9328, or Live Chat us while online at western.org.