Western employs a staff of nearly 425 and strongly emphasizes providing SUPERIOR SERVICE to nearly 140,000 Western members. We have locations throughout the United States and offer excellent benefits to our full-time and part-time employees, including, but not limited to:
- 401(k) plan
- Pension plan
- Education Reimbursement Program (Full-time employees only)
- Health, Dental, and Vision Plans
- Paid leave plans
- Paid holidays
- An attractive vacation plan
- Business-casual attire
We are proud to be an Equal Opportunity Employer.
Positions Available
Last updated: October 22, 2009
- Branch Manager
- EFT Supervisor
- IT Infrastructure Manager
- Lending Support Representative
- Member Services Representative
- Senior Branch Representative
- Senior Collector
- Senior Internal Auditor
- Symitar Programmer
- Teller
- Utility Member Service Representative
Branch Manager
Locations: Fayetteville, AR
Georgetown, KY
Ensures compliance with Credit Union policies and procedures. Supervises and performs functions as needed of the Supervisor, Branch or Senior Branch Representatives, Member Service Representative and/or Teller. Monitors lending functions including, but not limited to, providing loan information and processing and funding loans as needed. Trains, guides and directs employees to obtain maximum use of personnel by clearly defining their duties and by establishing performance standards. Oversees cash control, inventory and security for the branch. Oversees balancing activities including ATMs, Cash Dispensing Machines (CDMs), etc. Requires a high school diploma or equivalent. Some college preferred, with a minimum of three years related experience in a financial institution. Requires a minimum of two-year supervisory experience. Must have thorough knowledge of Credit Union services, products, procedures, and lending. Requires the ability to communicate effectively, both verbally and in writing, with individuals and groups.
EFT Supervisor
Location: Torrance, CA
This position directs and coordinates the activities of the EFT Department such as ATM, Payroll, and ACH functions. Responsibilities include ensuring account research and daily operating processes occur in a timely manner and that rules and regulations are followed. Also maintains and frequently audits internal procedures, monitors and strives to improve the level of service provided, reviews and approves letters to the membership within established guidelines, and submits fraud files. Interfacing with other departments, financial institutions, and vendors requires excellent communication skills. This position also ensures that departmental needs are met in terms of counseling, performance evaluations, training, motivation, and discipline. High school diploma or equivalent is required, with a minimum of three years related experience, preferably in a financial institution. Requires a minimum of two years supervisory experience. Must also be proficient in spreadsheet and word processing software applications as well as have the ability to communicate effectively verbally and in writing, with individuals as well as groups.
IT Infrastructure Manager
Location: Torrance, CA
Supports the Credit Union's daily business and operational requirements in the network and help desk areas through system availability, proficient systems management, and peak systems performance. Some responsibilities include management of workstations, mobile equipment, telephony equipment, call routing and voice messaging systems, LAN / WAN and Telecommunications Infrastructure, network domain, domain access, and network security appliances, email messaging systems, internet access, and file storage management. Monitors processes, staff training initiatives, vendor support, and business continuity plans to ensure a 100% system uptime. Ensures departmental coverage during business hours and plans on-call and back-up support. Plans yearly systems hardware, software, and technical support budget forecasts and implements cost-saving initiatives. Leads the Network Services and Help Desk Departments, acting as a role model in leadership, service philosophy, professionalism, teamwork, and commitment to the organization. Requires a Bachelor's degree with five years of related experience, two in a supervisory capacity, preferably in a financial institution. Must have thorough knowledge of microcomputers, help desk processes and tools, internet-related services, Microsoft operating systems, Networks (LAN / WAN), Voice over IP and phone systems, data storage strategies, and server management. Must also be able to think creatively and work independently, have the ability to manage multiple projects and communicate effectively.
Lending Support Representative
Location: Hawthorne, CA
Provides vehicle ownership transfers, responds to requests regarding complex lien transfers, and general loan information to members. Obtains all necessary DMV documents and corresponding with members, DMV, and dealerships to ensure vehicle liens, performs title release functions, prepares forms and documents for DMV lien filings, maintains pending file for follow-up and receipt of vehicle, boat, RV, and aircraft titles, provides loan information to membership both in person and over the phone. Requires a high school diploma or equivalent, with two years experience preferably in a Lending environment in a financial institution. Requires the ability to communicate effectively, both verbally and in writing, with individuals and groups. Must be proficient in spreadsheet and word processing software applications.
Member Services Representative
Location: Fayetteville, AR
Provides exceptional service to our members. Responsibilities include receiving and disbursing funds, posting deposits and loan payments, opening accounts and IRA's, assisting with ATM, debit, and VISA cards, and inputting, processing, and funding loans. Two years minimum related financial institution experience, as well as a positive, professional attitude, and a willingness to learn and grow are a must. Some Saturday work is required as well as the ability to travel to other South Bay locations as needed. This position requires a high school diploma or equivalent with a minimum of two years experience in a financial institution. Thorough knowledge of teller functions, new accounts, and loan experience required. The ability to communicate effectively, both verbally and in writing as well as proficiency in spreadsheet and word processing software applications is essential.
Senior Branch Representative
Locations: Rancho Carmel, CA
Torrance, CA
Performs a number of duties related to branch operations, including teller transactions, opening new accounts and lending functions. Multitasking is required and a positive outlook is a must. Position requires a high school diploma or equivalent with a minimum of two years related experience in a financial institution. A minimum of one-year branch management supervisory experience preferred. The candidate must have thorough knowledge of all Teller and New Accounts functions including branch back office processes. Candidate must be recognized as enthusiastic, positive and have the ability to communicate effectively, both verbally and in writing, with individuals and in group settings.
Senior Collector
Location: Hawthorne, CA
Responsible for contacting members with delinquent loans to make arrangements for repayment while providing assistance with the coaching and leadership of staff and higher level departmental functions. Assists Collection Manager and Supervisor with escalated member issues and monthly delinquency and charge-off reports. Analyzes credit reports, receives and makes phone calls to members to discuss delinquent accounts and to make payment arrangements, and discusses collection strategy with supervisor and recommends pay plans and/or extension requests. Will be responsible for collections and and handling of mortgage loans including foreclosures and short sales and must have prior experience with these duties. Requires a high school diploma or equivalent with some college preferred. Requires a minimum of three years related experience, with one year lead or supervisory experience required. Requires basic knowledge of collection techniques, skip tracing, Small Claims actions, bankruptcy proceedings, and real estate collections. Requires the ability to communicate effectively, both verbally and in writing. Proficient in word processing software application.
Senior Internal Auditor
Location: Hawthorne, CA
Responsible for planning, organizing, and executing audit procedures to assess risks, the effectiveness of internal controls, and efficiency of operations. Prepares for audits, researching, and formulating action plans, monitors compliance by examining and analyzing records, reports, and documentation. Formulates and drafts audit reports including, but not limited to, audit findings and recommendations to resolve issues. Develops and maintains key relationships with management through communication of risk exposure noted during audit engagements, ensures management's response adequately addresses recommendations, and supports regulators and/or external auditors by coordinating information requirements, among other duties. Requires a Bachelor's degree in Accounting or related field and a minimum of three years related experience, preferably in a financial institution. Professional certification preferred (i.e. CPA, CIA, CISA). Requires general knowledge of auditing standards and accounting principles, NCUA regulations, and Federal and State consumer relations including UCC. Consumer and real estate lending experience required. Candidate should be highly proficient in word processing software and spreadsheet applications.
Symitar Programmer
Location: Torrance, CA
Leads the programming development life cycle, including analysis, design, development and implementation of Symitar software programs. Utilizes Symitar's build-in programming tools to conduct a full range of programming tasks, including program design, program coding, and debugging. Develops project scope, business requirements, functional separations, user acceptance tests, implementation plans and user documentation, as required. Participates in system software development and maintenance. High school diploma required, Bachelor's degree preferred with 3 years of Symitar programming experience in a financial institution. Requires IBM RS/6000 or similar experience and knowledge of of AIX, and PC-NT/98/2000 operating systems with object-oriented, relational databases and/or report programming. Knowledge of PowerOn and Episys preferred. Proficiency in spreadsheet and word processing and project management software applications required.
Teller
Locations: Bentonville, AR (Part Time)
Springdale, AR (Part Time)
Torrance, CA
Performs assigned tasks associated with processing of member transactions including, but not limited to, receiving and disbursing funds, posting deposits, and loan payments. Requires High School diploma or equivalent with a minimum of 6 months related experience, preferably in a financial institution.
Utility Member Service Representative
Locations: Carson, CA
Westchester, CA
Provides exceptional service to members by traveling to a number of South Bay locations. Responsibilities include receiving and disbursing funds, posting deposits and loan payments, opening accounts and IRA's, assisting with ATM, debit, and Visa cards, and inputting, processing, and funding loans. Two years minimum related financial institution experience, as well as a positive, professional attitude, and a willingness to learn and grow are a must! Some Saturday work is required as well as the ability to travel to different South Bay locations as needed. This position requires a high school diploma or equivalent with a minimum of two years experience in a financial institution. Thorough knowledge of teller functions, new accounts, and loan experience required. The ability to communicate effectively, both verbally and in writing as well as proficiency in spreadsheet and word processing software applications is essential.
Contact Information
If you are interested in any of our positions, please send your resume by email, by fax to 310-536-5344, or by mail to:
Western Federal Credit Union
Human Resources
PO Box 10018
Manhattan Beach, CA 90267-7518
Interviews are scheduled by appointment only. Due to the high volume of resumes we receive, we cannot confirm the receipt or provide status updates of resumes.
